Refund policy

🔄 Returns & Refunds

We want you to feel confident in your purchase. If something isn’t quite right, we’re here to help.

You may request a return within 14 days of receiving your order. To be eligible, items must be unused, in original condition, and returned in original packaging with proof of purchase.

📦 Returns

If you decide to return an item for personal reasons (such as a change of mind), a restocking fee of up to 30% may apply, and return shipping costs are the responsibility of the customer.

We always recommend ordering samples first to ensure the perfect choice before purchasing full rolls.

⚠️ Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us right away.

We’ll make it right by offering either:

a full refund, or
a replacement at no additional cost

📩 How to Start a Return

To request a return, please contact us at:
wallmericausa@gmail.com

We’ll guide you through the process and provide return instructions.

💰 Refunds

Once your return is received and inspected, we’ll notify you about the approval. Approved refunds are processed back to your original payment method within a few business days.